Safe and Responsible Gaming

cv91's Commitment to Responsible Gaming

Your mental wellbeing and financial safety are our top priority — learn how to enjoy games safely.

Why Responsible Gaming Matters

Online gaming can be a fun form of entertainment, but it is only beneficial when enjoyed within limits. cv91 believes every player should stay aware of their own protection. Gaming is a leisure activity — it should never be considered a source of income.

Millions of people in Bangladesh enjoy online gaming. Setting the right boundaries keeps it completely safe and enjoyable. cv91 encourages every player to game responsibly and provides all the tools needed to do so.

Remember: if you ever feel that gaming is having a negative impact on your life, contact our support team right away. Our 24/7 live chat service is always here for you.

21+

For Ages 21 and Above Only

You must be at least 21 years old to register and play on cv91. Minors are strictly prohibited from accessing the gaming platform.

Our Protection Tools

Deposit Limit

You can set a deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a 24-hour waiting period is required to increase it. This makes it easy to control overspending.

Time-Out Break

If you need a short break, use the time-out feature. Temporarily close your account for anywhere from 24 hours up to 6 weeks. During the break you will have no access to betting, deposits, or games.

Self-Exclusion

Through long-term self-exclusion you can deactivate your account for 6 months, 1 year, or permanently. Once this decision takes effect it cannot be cancelled before the set period ends, ensuring the highest level of protection.

Loss Limit

Set a maximum amount you are willing to lose within a given time period. When you reach the limit you will be automatically alerted and will not be able to place any further bets beyond the set amount.

Session Time Reminder

Set a time limit for your gaming session. When the time is up you will receive an automatic notification. Staying aware of how long you have been playing is one of the core principles of responsible gaming.

24/7 Support

Our Bengali-speaking support team is available around the clock for any questions or concerns about responsible gaming. Chat with us directly via live chat at any time — do not hesitate to ask for help.

10 Tips for Responsible Gaming

Set a budget: Keep a separate budget for gaming and do not go beyond it. Only bet what you can afford to lose.

Respect time limits: Allocate a fixed amount of time for gaming each day and do not exceed that limit.

Do not bet out of emotion: After a loss, avoid placing extra bets out of anger or frustration. Take a break and think with a clear head.

Gaming is entertainment, not income: Never think of gaming as a source of income. It is simply a form of entertainment.

Do not play with borrowed money: Never play games with borrowed or loaned money.

Take regular breaks: Instead of playing for long stretches in one go, take breaks in between. This helps you keep good decision-making ability.

Tell your family: Talk openly with family members. They are your biggest support system.

Do not share your account: Never share your cv91 account with anyone else, especially minors.

Stay in good health: Do not play when you are tired, drunk, or mentally distressed. Good decisions are only possible with a clear mind.

Do not hesitate to ask for help: If you feel you are losing control, let our support team know right away.

Recognising the Warning Signs of a Problem

Be alert if you notice these signs

You are spending beyond your budget and cannot stop yourself
You are neglecting family or work responsibilities
You feel restless or anxious when you stop gaming
You keep playing in an attempt to recover lost money
You are trying to hide your gaming from others
You are turning to gaming to relieve stress
You continue playing despite financial problems

Signs of healthy gaming

Gaming is only for entertainment, not for financial gain
You are sticking to a pre-set budget
You keep gaming time separate from family and work time
You do not feel stressed when you lose in a game
You can stop playing on your own
You are honest about how much you game
Other areas of your life remain normal

Age Verification and Minor Protection

cv91 takes the protection of minors very seriously. Every user's age is verified at the time of registration on our platform. Only those aged 21 or above can create an account and play on cv91.

If you have children or teenagers at home and you use cv91, please follow the steps below: